In this tutorial, you will learn how to add, edit, and delete a squawk. This can be done in two different ways, from either the Flights Module or the Aircraft Module.

Adding a squawk allows you to record any aircraft technical problem that you encounter. This is a great tool to communicate aircraft performance concerns and technical information between pilots and maintenance engineers. Squawk alerts are displayed on the dashboard on the aircraft tab. An alert will also display when trying to make a new booking on an aircraft that has been grounded, or restricted from night flights and/or IFR flights. 

ADD SQUAWKS FROM THE FLIGHTS MODULE: (0:45)

Anyone can add squawks related to a flight as long as the user has been assigned a role that has the privilege to add a flight. For more information about Roles and Privileges and how to enable access to this functionality, please watch the tutorial, How to Manage the Roles and Privileges for the Flights Module. 

1. First, log into your account.

2. Go to the Flights Module.

3. Click on the “Add” button, the plus icon on the right-hand corner of the page.

4. Fill in the flight information. The minimum information required includes the aircraft, date, and the correct flight times.  

5. Now, go to the Squawks tab.

6. Here you can write a description of any issue related to the flight. 

7. You can also add documents related to the squawk in the Documents tab.

Alternatively, you can edit a flight to add a squawk.

1. Just select the flight.

2. Click on the 3 dot menu on the right-hand side of the flight.

3. Click on “Edit flight”.

4. Go to the Squawks tab and write the issue in the text box.

5. You can also add documents related to the squawk in the Documents tab.

Squawks will be recorded and displayed in the Aircraft Module. For example, I'm going to add a squawk "Left door handle broken" this will notify maintenance so they can manage the status and address the problem. 

MANAGE SQUAWKS FROM THE AIRCRAFT MODULE: (2:11)

Now, let's go a bit further and see how to manage squawks. If you have been assigned a role with the privilege to view, add, edit or delete squawks, you can manage squawks directly in the Aircraft Module.

ADD: (2:27)

1. First, go to the Aircraft Module.

2. Select the aircraft.

3. Click on the Squawks tab.

4. Here you can add a squawk by clicking the "+ Add a squawk" button.

5. In the pop-up window, the date and time will automatically be set to the current date and time, edit if necessary.

6. Type the issue in the text box.

7. Add any constraints by checking off the box. You can ground the aircraft, prevent night flights, and/or prevent IFR flights.

8. You can select the status to initial, in progress, or closed.

9. You can also add some text to describe the actions taken.

10. Don't forget to save.

REMEMBER: If you ground an aircraft, prevent night flights and/or prevent IFR flights, these constraints will display warnings when you try to schedule flights on that aircraft.

Also, if you add a constraint to the aircraft, don't forget to set the status to closed once the problem has been corrected. You can edit the status by clicking on the small pencil icon next to the squawk and changing the status to closed. This will remove the warnings and constraints. Don't forget to save.

EDIT: (3:37)

To edit a squawk:

1. Go to the Aircraft Module.

2. Select the aircraft.

3. Go to the Squawks tab.

4. Click on the edit button, the small pencil icon next to the squawk you want to edit.

5. Here you can edit the general information, add more details to the squawk description, add or remove constraints, change the status and describe the actions taken.

6. Don't forget to save.

DELETE: (4:05)

To delete a squawk.

1. Go to the Aircraft Module.

2. Choose the aircraft.

3. Go to the Squawks tab.

4. Click on the delete button, the trash can icon next to the squawk you want to delete.

5. A message will appear: "Attention! Are you sure you want to delete this squawk". Click "Yes: to accept or "No" to cancel.

For more information about the Flights and Aircraft Module, please watch the corresponding tutorials.